You’re paying an agency and sales aren’t moving.
The monthly report looks busy. Impressions, reach, clicks. But your revenue hasn’t changed. Pretty charts are not customers.
THE TRUE NORTH PACT
If we don’t generate sales for your business in your first 30 days, we refund our management fee. Agreed in writing before we spend a dollar.
The monthly report looks busy. Impressions, reach, clicks. But your revenue hasn’t changed. Pretty charts are not customers.
You tap boost and hope. Some likes show up. Nothing else does. There is no strategy behind it, just spending.
Money goes in. Some customers come out. You can’t connect the two. So every month you spend on faith instead of data.
Every package runs on the True North Method: Direction, Creative, Distribution, Optimization. One clear system. Paid advertising that grows your business, not random activity.
Paid advertising built around a clear offer, accountable tracking, and the numbers that move your business.
Every engagement is scoped in writing before launch.We sharpen the offer, choose the right platforms, define the audience, and set the campaign plan before your budget goes to work.
We build the targeting, ad copy, creative, landing-page direction, and tracking so your ads turn attention into actual customers.
We review performance, keep what wins, cut what does not, and explain every change in plain language.
The True North Method is one reliable growth system: Direction, Creative, Distribution, Optimization. It comes from real ad accounts and real budgets, not theory. It’s how we help businesses stop wasting money and start getting customers on purpose.
We set the course first: your positioning, your offer, your audience, and a 90-day plan. Nothing launches until we know exactly what “working” looks like.
Ad copy, images, and video scripts built for your audience, with hooks designed to convert and your approval before anything goes live.
Campaigns go live on Meta and Google, tracked from day one so every dollar is accountable.
We read the data, cut what doesn’t work, and scale what does. Every decision is tested, not guessed.
No black box. Here’s exactly what happens in the first four weeks of working together.
Direction
Your audit findings, positioning, offer, audience, and campaign plan. Nothing launches until the course is set.
Build & launch
We build the campaign, tracking, copy, and creative for your approval. Ads go live by day 14.
Early optimization
We read the first signal, cut obvious waste, and refine the parts of the campaign that need attention.
Reporting
Your first plain-language report. What’s working, what isn’t, and what changes next. No vanity metrics. We report leads, customers, and revenue.
Every strategy decision is made by the founder. You talk to the person running your ads, not a junior account manager.
True North Scales is a new, founder-led agency built on a simple belief. Small businesses deserve strategy-first marketing. Not vanity metrics, not guesswork, and not reports that sound impressive while the budget quietly disappears.
We built this agency after seeing the same thing happen too often: small businesses paying for marketing that looked busy but never produced customers. Pretty posts. Vague reports. Metrics that sounded impressive and meant nothing.
We believe small businesses deserve better. Not bigger budgets. Better thinking. Strategy before spend. Creative built to convert, not just to look good. Reporting in plain language that shows where every dollar went and what it brought back.
This didn’t start in a classroom. Our founder started at 17 running her own Shopify store, spending her own money on Facebook and Instagram ads and learning firsthand what actually converts. That experience is baked into everything we do: real budgets, real testing, real accountability.
True North Scales is founder-led, on purpose. There is no account-manager layer here. The person on your strategy call is the person writing your creative, managing your ads, and reporting your numbers. You’ll never wonder who’s actually doing the work.
We’re upfront about one more thing: True North Scales is new. We’d rather tell you that plainly than dress it up. What you get in return is direct founder attention, a named method instead of guesswork, and a partner whose reputation is built one client at a time. Starting with yours.
If you want someone who treats your ad budget like it’s their own money, and talks to you like a person, you’re in the right place.
Every month you get a plain-language report. No dashboards you need a degree to understand, no vanity metrics dressed up as wins. Here’s what’s in it:
Exactly what went to the platforms this month. Every dollar accounted for.
What each inquiry actually cost you. This is the number everything else serves.
The numbers that matter: inquiries generated and customers won.
Which creative worked and which didn’t, what we changed and why, and next month’s plan.
We don’t report follower counts or impressions as victories. If a number didn’t move your business forward, we say so. And we say what we’re doing about it.
Here’s a look at what we actually build for clients. These are samples of the work, not client results or performance claims.
Here’s the type of advertising we create for clients. Every piece is made to get the right people to take the next step.
Ad creative built to turn attention into inquiries. Clear hook, clear offer, clear next step.
A planned mix of copy, images, and video scripts that keeps campaigns fresh and testable month after month.
Plain-language reporting that shows what’s working, what isn’t, and what changes next.
Not sure which level fits? Use the chat launcher below to tell our automated assistant what you are working with and get a clear next step.
If we don’t generate sales for your business in your first 30 days, we refund our management fee. Agreed in writing before we spend a dollar.
Applies to our management fee only. Ad spend is paid by you directly to the ad platforms and is never refunded or marked up. Requires an agreed monthly ad budget, creative approval within 3 business days, and prompt follow-up on new leads on your end.
Three levels of hands-on paid advertising management, matched to what you spend on ads.
We’re taking 3 founding clients at founding rates. When those spots are gone, rates go to full price. Founding clients give an honest testimonial and join a case study. That’s the trade.
Entry option
$497/mo
Founding rate $375/mo
For businesses spending up to $2,500 a month on ads.
You've been getting by on word of mouth and the occasional boosted post. Spark is where that ends. We build you one proper campaign on one platform. Real targeting, real ad creative, real tracking. And every month you get a plain-English report showing exactly what your money did. No jargon, no 40-page decks. Just ads finally being run like someone's paying attention. Because someone is: us.
30-day money-back guarantee on your first month's management fee. 3-month initial term, then month-to-month; cancel with 30 days' written notice. Ad spend paid directly to Meta/Google is non-refundable.
Core package
$1,997/mo
Founding rate $1,500/mo
For businesses spending $2,500 to $10,000 a month on ads.
You've got proof people want what you sell. Scale multiplies it: two platforms, multiple campaigns, constant A/B testing. We keep what wins and kill what doesn't. A retargeting campaign follows up with everyone who almost bought. Your landing page gets rewritten every quarter. Call tracking shows you exactly which ads ring your phone. Optimization reviews every two weeks, priority support, and reporting that reads like English.
30-day money-back guarantee on your first month's management fee. 3-month initial term, then month-to-month; cancel with 30 days' written notice. Ad spend paid directly to Meta/Google is non-refundable.
Enterprise option
$6,997/mo
Founding rate $5,250/mo
For businesses spending $10,000+ a month on ads. Full-funnel, multi-location.
Multi-location, high-growth, or just done being the best-kept secret in your industry. Empire is our highest level, turned all the way up: all three platforms and up to 10 campaigns. You get a full conversion-optimization program that sharpens your funnel every month. Competitor monitoring shows what the other guys are running. A custom reporting dashboard keeps the numbers clear. You also get a dedicated support channel and a quarterly growth roadmap so you always know where this is headed.
30-day money-back guarantee on your first month's management fee. 3-month initial term, then month-to-month; cancel with 30 days' written notice. Ad spend paid directly to Meta/Google is non-refundable.
Founding rate = about 25% off your first 3 months, then full price. 3-month initial term, then month-to-month. Cancel with 30 days' written notice. Your ad budget is separate and always in your control. You pay it straight to Meta and Google from an account you own. We never hold your ad money and we never mark it up. Our guarantee covers our management fee only. We factor a 30-day learning phase into every account. You'll see early signals in weeks 2 to 4.
We tear down your ad account across 10 checkpoints and send you the findings within one business day. No cost, no pitch. Pick your format: a written breakdown by email, or a walkthrough right here in chat.
Not running ads yet? See what budget makes sense for you first. Takes 60 seconds.
$297 one-time
For the business spending money on ads and suspecting it's being wasted.
We tear the whole thing down. Your ads, your funnel, your website. We review 20+ checkpoints and hand you a written report within 5 business days. It shows what's broken, what's fine, and what to fix first. Hire us within 14 days and the $297 comes off your first month. Either way, you finally know the truth.
One-time fee, no subscription. Credit terms: start a monthly package within 14 days of your audit report and the full $297 comes off your first month. The credit expires after 14 days.
$750/mo add-on to any package
Twelve posts a month, done for you. We design the graphics, write the captions, pick the hashtags, and post for you. You approve the monthly calendar, we handle the rest.
Founding rate $565/mo for your first 3 months.
Answer five quick questions and we’ll point you at the right level. Then drop into chat with your answers already in hand.
The questions people actually ask before hiring us. Answered the way we’d answer them on a call.
True North Scales is a new, founder-led agency. And we’re upfront about it. Here’s what that gets you instead of a long track record:
Founder-led work. No junior account managers. The person you talk to is the person doing the work. A named method instead of guesswork. Every engagement runs on the True North Method: Direction, Creative, Distribution, Optimization. A lower-risk first step. Start with a free 10-point checkup. If you want a deeper paid teardown, the Marketing Audit is $297.
If you’d rather hire a ten-year-old agency, we’re not it. And we’ll tell you that honestly.
You’re exactly who we built this for. Here’s how we’re different from the agency that burned you:
Plain-language reporting. Every month you see ad spend, cost per lead, leads, and customers. No vanity metrics dressed up as wins. You own your ad accounts. They’re in your name, under your control, always. You talk to the person doing the work. Strategy calls are with the person managing your account. Not a salesperson, not a junior. No long lock-in. It’s a 3-month initial term, then month-to-month with 30 days’ notice.
Honestly: you’ll see early signals in weeks 2 to 4. Creative goes live, the first data comes in, and we start seeing what’s resonating. We factor a 30-day learning phase into every account. A meaningful read on what’s working takes 60 to 90 days of testing and optimization.
No one can ethically promise you faster than that. Anyone who does is selling, not strategizing.
Sales in 30 days, or your money back. In writing. We call it the True North Pact.
If we don’t generate sales for your business in your first 30 days, we refund our management fee. Agreed in writing before we spend a dollar.
We factor a 30-day learning phase into every account, and you’ll see early signals in weeks 2 to 4.
Ad spend is paid directly to Meta or Google and is non-refundable.
Yes. The Marketing Audit is $297 one-time. We review your ads, funnel, and website across 20+ checkpoints, then deliver a written report within 5 business days: what is broken, what is working, and what to fix first.
If you begin a monthly package within 14 days, the full $297 is credited to your first month. There is no obligation to continue.
The monthly fee covers the strategy, creative, campaign management, optimization, and reporting listed for your package. Ad spend is separate and is paid directly to the advertising platform from an account you own.
Your statement of work lists the exact platforms, campaign scope, deliverables, timeline, and approval process before you sign.
Yes, as an add-on to any package. Instagram Management is $750 a month: twelve posts a month designed, written, and posted for you, with a monthly content calendar you approve first.
Founding clients get it at $565 a month for the first three months. It is month-to-month, with 30 days' written notice to cancel.
Service starts with a 3-month initial term, then continues month-to-month. You can cancel with 30 days' written notice.
Your first month's management fee has a 30-day money-back guarantee. Ad spend is paid directly to Meta or Google and is non-refundable. We factor a 30-day learning phase into every account, with early signals usually showing in weeks 2 to 4.
The person on your strategy call works on your account. The same team writes your creative, manages your ads, and reports your numbers. There’s no handoff to a junior team and no account-manager layer. Founder-led isn’t our marketing line; it’s the business model.
Fair question. Here’s the honest version.
New means you get the founder. No junior team learning on your budget. The person who built the method runs your account. The guarantee removes the risk. No sales in 30 days and you get your management fee back, in writing. Real practitioner history. Our founder started at 17 running her own store, spending her own money on Facebook and Instagram ads. That’s real testing, not textbook theory.
And what you won’t get from us is invented proof. We won’t show you case studies we don’t have or testimonials we made up. We’d rather tell you we’re new than lie to you about it.
No catch. The terms are agreed in writing before launch, and they’re simple.
Trigger: your ads generate zero sales in the first 30 days. Refund: our full management fee, back to you. Not refunded: ad spend, because it’s paid by you directly to Meta and Google. We never hold it, so we can’t refund it.
There are a few working conditions on your side: an agreed monthly ad budget, creative approval within 3 business days, and prompt follow-up on the leads we send you. If you go dark for two weeks, we can’t be held to a sales target. That’s the whole thing.
No. The person on your strategy call is the person writing your creative, managing your campaigns, and reporting your numbers. There’s no account-manager layer and no junior team. Founder-led isn’t our marketing line, it’s the business model.
We don’t have any yet, and we won’t invent any. Every agency with a wall of case studies started with client number one.
Here’s what we offer instead: the free 10-point checkup shows you how we think before you pay a dollar, the $297 audit gives you a full teardown with a 14-day credit toward your first month, and the 30-day guarantee means your first month of management fees is risk-free.
Our first founding clients will also be our first case studies, and they lock in founding rates for it. That might be you.
We don’t set a minimum, but we’ll be straight about what makes sense. Spark fits up to $2,500 a month in ad spend. Scale fits $2,500 to $10,000. Empire fits $10,000 and up.
If your budget is too small for ads to work, we’ll tell you that instead of taking your money. That’s what the free checkup is for.
Honestly? You can. If you’ve got the time and want to learn, the free checkup might be all you need to get pointed the right way.
We exist for owners who’d rather run their business than live inside Ads Manager. The targeting, the creative testing, the weekly optimization, the plain-language reports. If that sounds like time you don’t have, that’s what you’re buying back.
After the initial 3 months, you’re month-to-month with 30 days’ written notice. When you leave, you keep everything: your ad accounts are in your name and under your control, always, and all the campaigns, creative, and data stay with you.
We don’t hold your accounts hostage. If you ever want to leave, leaving is easy. That’s how it should be.
Four things. Access to your ad accounts (advertiser access, they stay in your name). An agreed monthly ad budget before launch. Creative approval within 3 business days so nothing sits waiting. Prompt follow-up on new leads on your end, because ads can’t close sales alone.
That’s it. We handle the strategy, the creative, the build, the optimization, and the reporting.
Yes. Ten checkpoints across your ad account, findings within one business day, no cost and no pitch. Pick your format: a written breakdown by email, or a walkthrough right here in chat.
We do it free because it’s the fastest way to show you how we think. If we’re not a fit, you keep the findings either way.
If your current marketing feels scattered or underperforming, let’s fix that. Chat with our automated assistant for a quick fit check, or email us if you would rather send the details directly.
The management-fee guarantee and its working conditions are agreed in writing before launch, so you know exactly where you stand.
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True North Scales (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and your rights in plain language.
We collect only the information you choose to share with us:
We do not ask for, and do not want, sensitive personal information such as payment details or passwords through this website.
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These terms govern your use of the True North Scales website and our services. By using this site, you agree to them.
True North Scales provides paid advertising management for small businesses. A detailed description of our packages is in the Services section. The specific scope, pricing, and terms of any engagement are set out in a written client agreement signed by both parties. Not on this website.
Our on-site chat is an automated assistant that answers common questions and can prepare an email handoff to our team. It is not a commitment to work together, and nothing discussed in the chat creates a client relationship. We aim to reply to inquiries within one business day.
Our written True North Guarantee covers the management fee when no sales are generated in the first 30 days, subject to the conditions agreed in your client agreement. Apart from that written guarantee, we don’t promise specific revenue, lead volume, rankings, or return on ad spend. Any past results referenced by us describe specific past situations, not promises about your business.
If we work together, you agree to provide accurate information about your business, timely feedback and approvals, and the access we need to your ad accounts and assets. You remain responsible for the accuracy of your business information and for compliance with the advertising policies of platforms such as Meta and Google.
Everything on this website, including copy, design, and branding, belongs to True North Scales and may not be copied or reused without permission. Work product created for a client is governed by that client’s agreement with us.
You agree not to misuse this site: no attempts to disrupt it, access it unlawfully, submit false information, or use it for anything illegal.
We run advertising on third-party platforms (such as Meta and Google). Your use of those platforms is governed by their own terms; we’re not responsible for their policies, outages, or decisions.
This website and its content are provided “as is,” without warranties of any kind. To the fullest extent permitted by law, True North Scales is not liable for indirect, incidental, or consequential damages arising from your use of this site. For paid services, liability is limited as described in the signed client agreement.
We may update these terms from time to time. The current version will always be posted here with the date it was last updated.
Questions about these terms? Email [email protected].
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